Crisis & Issues

In crisis communication, every minute counts. Every step and every word is weighed on the gold scale. Especially in our increasingly polarized world. And nowhere is the attention of your stakeholders more certain: whether it's restructuring and factory accidents or shitstorms and media pressure.

To minimize potential reputational damage, what counts are customized strategies and experience. Not only do we have decades of experience with crises, we have also lived through almost every crisis scenario with our clients and know what matters. We use this knowledge to optimally prepare companies as early as possible so that they can act confidently in an emergency: by setting up crisis communication structures, crisis manuals, dark sites, holding statements, Q&As and much more.

We test these structures and how to deal with critical situations in the browser-based real-time simulation environment of our partner Prevency.

In addition, we are always available at short notice for ad hoc assignments and provide support in crisis management and crisis communication in acute crisis situations. We have also established the ENUR network specifically for cyber and ransomware attacks – unique in Germany with partners from crisis management and negotiation, IT forensics, legal and insurance.


How we can help you in crisis situations:

  • Crisis communication strategies & crisis communication
  • Ad hoc communication and legal advice
  • Communication advice in the event of cyber attacks (within the ENUR network)
  • Communication during restructuring and plant closures
  • Outsourced communications department in the event of a crisis
  • Crisis communication workshops
  • Crisis audits
  • Analysis of crisis potential and issues management
  • Crisis prevention strategies & crisis manuals
  • Interactive crisis and shitstorm simulations
  • Issues monitoring and active topic management
  • Media and social media monitoring
  • Community management
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